Mark Miller began his Chick-fil-A career working as an hourly team member at the company’s Southlake Mall location in 1977.  In 1978, Mark joined the corporate staff working in the warehouse and mailroom.  Since that time, Mark has held several leadership positions.  He has served in Corporate Communications, Field Operations, and Quality & Customer Satisfaction.  Today, he is the Vice President, Training & Development.  In addition to this role, Mark is a member of the Restaurant Operations Council, the Menu Strategy Team and he leads the Strategic Planning Team for Chick-fil-A, Inc.  During his time with Chick-fil-A annual sales have grown to almost $3 billion.  The company now has over 1,300 restaurants in 38 states and the District of Columbia.

When not working to sell more chicken, Mark is active in supporting his local church and building the church around the world.  He has taught on numerous occasions in Asia, Africa, India, Europe, the former Soviet Union, Central America, and all across North America.  Mark is a frequent teacher for the Willow Creek Association.  He has also taught for the International Mission Board, and the International Bible Society.  Mark is currently partnering with John Maxwell and EQUIP to train more than one million Christian leaders in the international community.  Mark teaches on a wide array of topics including: Leadership, Creativity, Team Building, and Evangelism.  

Most recently, Mark and Ken Blanchard (co-author of The One Minute Manager) have teamed up to write The Secret!  In this book, they share what Chick-fil-A has learned and practiced for many years regarding leadership.  There are now almost 200,000 copies of The Secret! in print in the US and 20 language translations are underway.

Mark enjoys an active lifestyle.  He and his oldest son, Justin, recently climbed Mt. Kilimanjaro in Tanzania (19,360 ft.) and completed their first marathon.

Mark and his wife, Donna, have been married for over 25 years.  They have two children, Justin and David.  They live in Fayetteville, Georgia.